2018 National Education Conference
JW Marriott
Indianapolis, Indiana

Pre-Conference Classes

The SILA Foundation is sponsoring six training classes at the JW Marriott prior to the 2018 SILA National Education Conference. These classes are available to both SILA and non- members and are a popular way to work towards your SILA Certification or Designation course requirements or obtain SILA designation CE credits. A separate registration fee is required to attend these classes.

All classes require a minimum of 10 student enrollments to hold the class. This minimum will cover the costs for the meeting space and audio/visual fees. Enrolled students will be notified when the minimum student enrollment has been met for their selected class.

Do you have questions or need more information? Please contact SILA Support at silasupport@sila.org or by phone at 800-428-8329.

 

HOW TO REGISTER

 

  • Class registration and payment can be made with the conference registration. If you have already registered for the national conference, or will only be attending the class and not the conference, please contact silasupport@sila.org for assistance.
  • Payment is due upon registration. Registrants are solely responsible for the costs of travel and hotel accommodations.
  • Students will be notified prior to the class of the classroom and registration sign-in locations at the JW Marriott hotel.

 

DESIGNATION COURSE CREDIT

  • The successful completion of the following classes will count toward the SILA Designation or the SILA Certification course requirements
  • Adjuster Licensing Advanced Class
    Producer Licensing Basics Class
    Surplus Lines Fundamentals Class
    Surplus Lines Advanced Class
    Exceeding Customer Expectations Class
    Cybersecurity and Data Privacy Awareness
  • For existing SILA designation holders, the courses will meet the following Designation CE hours:
  • Adjuster Licensing Advanced Class - 4 hours
    Producer Licensing Basics Class - 4 hours
    Surplus Lines Fundamentals Class - 4 hours
    Surplus Lines Advanced Class - 4 hours
    Exceeding Customer Expectations Class - 2 hours
    Cybersecurity and Data Privacy Awareness - 2 hours
  • Please see the SILA Professional Development page for additional information.

Courses Offered

Saturday, Sept. 29
2:00PM - 6:00PM
Cost: $120.00
SILA is providing a four-hour classroom training class for Surplus Lines licensing and tax reporting that includes a Surplus Lines terms and definitions, players in the surplus lines market, the role of the Surplus Lines Associations, and Surplus Lines processing and tax reporting requirements.
Sunday, Sept. 30
8:00AM - 12:00PM
Cost: $120.00
Do you have knowledge about adjuster licensing, but need help understanding how to apply the information? This course will address common issues of both staff and independent adjuster licensing, such as: obtaining a designated home state license when your resident state does not require a license, developing a licensing strategy for adjusters and practical ways to expedite the licensing process through practical application case study scenarios. The content will cover an introduction/review of adjuster licensing, tools and resources, and problem solving through case study scenarios. PREREQUISITE: Student must complete the SILA Adjuster Licensing Basics course (available online) prior to attending this class. An exemption will apply for students who provide proof of holding a minimum of three years’ adjuster licensing experience.
Sunday, Sept. 30
8:00AM - 12:00PM
Cost: $120.00
This course will cover the fundamentals of producer licensing, such as licensing terminology, regulatory processes, and producer/carrier requirements. The agenda will cover some of these topics: Introduction to Insurance Licensing, Licensing Individuals, Maintaining a License, Variable Licensing, Licensing Agencies and Legalities.
Sunday, Sept. 30
8:00AM - 12:00PM
Cost: $120.00
The Surplus Lines Advanced Class will discuss state filing requirements, the NRRA when determining Home State, the FL Clearinghouse, Optins, and more. PREREQUISITE: Student must complete the SILA Surplus Licensing Fundamentals course (class only) prior to attending this class. An exemption will apply for students who provide proof of holding a minimum of three years’ surplus lines experience.
Sunday, Sept. 30
1:00PM - 3:00PM
Cost: $95.00
In this day and age, customers have more options than ever before. What makes your organization exceptional? Why should a customer choose you? In this course, we will discuss the importance of customer service and the impact it has on the customer and your organization. Let’s get back to the basics. We will discuss how our body language affects customer service, how to choose our words wisely & how to communicate with a challenging customer. Other topics include how important it is to measure results of service and how to manage our stress. In an ever changing and evolving business, one thing remains the same. When serving the customer is the foundation of your business/vision/organization, you have a strong foundation to stand on.
Sunday, Sept. 30
1:00PM - 3:00PM
Cost: $95.00
We are increasingly in the crosshairs of cybercriminals looking to gain access to sensitive customer data. This course will cover pertinent cybersecurity and data privacy threats to protect you and avoid business risks that can have disastrous financial and reputational consequences.

Thank you to our 2018 Sponsors!