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SILA is pleased to produce the SILA Spotlight, a great way to recognize and highlight SILA members and organizations who are making significant contributions to the overall success of SILA. SILA Spotlight allows members to meet new regulators and to share an appreciation for contributions being made by members and organizations within the Association. Let us know if you would like to see a member or organization highlighted in the next Spotlight edition by sending your suggestion(s) to silasupport@sila.org.

 

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Top tags: Regulator  SILA Member  Announcement  Board of Directors  Designations 

It's Not too Late to Join Us!

Posted By Mary K. Krambeer, Monday, July 31, 2017
Updated: Thursday, July 27, 2017

It's Not too Late to Join Us!

2017 SILA National Education Conference

  • Conference Location: Orlando World Center Marriott
  • Conference Date: September 24-27, 2017
  • Conference Registration Fee: $625 per member
  • Hotel Rates: $209 per night
  • Agenda: Link to agenda

Tags:  Announcement 

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Call for SILA Board Applicants

Posted By Mary K. Krambeer, Monday, July 31, 2017
Updated: Thursday, July 27, 2017

Call for SILA Board Applicants

Would you like to have a more active role in SILA? Are you looking for a way to help shape the future and direction of SILA? Do you want to sharpen your leadership skills and expand your industry network? If so, please consider serving on the SILA Board of Directors.

The SILA Nominations Committee is accepting Board of Directors applications beginning August 1st through August 31st for the following Board positions. Most terms will run from January 2018 to December 2020.

Board positions up for election this year include:

  • President-elect
  • Secretary
  • Education
  • Regulatory Advisor (Insurance)
  • Securities

Watch for a future email announcing the Board application window opening. To learn more about the positions up for election this year, please check out the position descriptions and board application form on the SILA website under Membership. If you have questions, feel free to contact the Nominations Committee Chair, Lauren DeLouche at ldelouche@lionstreet.com.

Tags:  Board of Directors 

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SILA Designation Recognition

Posted By Mary K. Krambeer, Monday, July 31, 2017
Updated: Thursday, July 27, 2017

SILA Designation Recognition

Ever wonder why SILA likes to boast about our members who hold a SILA Designation? Well, that’s because we know what it takes to earn this esteemed quality and excellence award. We know the member is focused on advancing their industry education and are committed to staying involved in the industry. We know they worked hard to advance through each requirement of the SILA Designation program. And, we know this revered achievement sets them apart from their professional peers, and we know their supervisors are noticing as well. If you’d like to make obtaining a SILA Designation your goal too, simply contact us at silasupport@sila.org and we’ll gladly assist you along the way.

SILA is pleased to recognize the members who obtained the SILA Associate (SILA-A) and SILA Fellow (SILA-F) designations since the last edition of the SILA Spotlight (January 1, 2017 - July 31, 2017).

SILA Fellow (SILA-F) Designation Recipients

  • Christy Baumiller, Assurant Solutions
  • Melissa Coleman, Alfa Insurance Company
  • Michelle Covert, Vertafore
  • Pam Daugherty, Montana State Auditor's Office
  • Amanda Norris, State Farm Insurance
  • Tracy Sloan, Waddell & Reed
  • Patricia Sullins, Sedgwick Claims Management Services
  • Penny Williams, Myron Steves Financial Casualty and Surety
  • Kim Zanola, Esurance

 

SILA Associate (SILA-A) Designation Recipients

  • Laura Askew, Asurion Protection Services
  • Kaylene Bowler, Eberls Claims Service
  • Kerri Breveard, Liberty Mutual Insurance
  • Eyvette Calderon, Arrowhead General Insurance Agency
  • Melissa Coleman, Alfa Insurance Company
  • Heather Coulter, Humana MarketPOINT
  • Natalie Day, State Farm Insurance
  • Rick Ensing, Farmers Insurance
  • Diane Garvey, CBIZ Benefits and Insurance Services
  • Sherry Groves, ILSA (Insurance Licensing Services of America)
  • Iwa Igbonegun, Jr., Great American Insurance Group
  • Birgitta Kalker, Cuso Financial Services
  • Tracy Lord-Bishop, State of Michigan – Dept.of Insurance & Financial. Services
  • Jacquelyn Matson, Esurance
  • Angel Pedley, Progressive Insurance Company
  • Claire Sipe, Care Providers Insurance Services dba NSM Insurance Group
  • Tracy Sloan, Waddell & Reed

 

Additional information on the SILA Designation programs can be found here

Tags:  Designations 

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Announcing the...

Posted By Mary K. Krambeer, Monday, July 31, 2017
Updated: Thursday, July 27, 2017

2017 SILA Designation Grant Recipient - Natalie Day, State Farm

SILA members who achieved their SILA Associate or SILA Fellow designation on July 16, 2016 through July 15, 2017 were automatically entered in a drawing for a SILA Conference Grant. This SILA Conference Grant waives the conference registration fee, pays the conference hotel expenses for 3 days and provides travel expenses (up to $600). The winner of the 2017 SILA Designation Grant was Natalie Day of State Farm! Congratulations!

Tags:  Announcement 

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Meet a New Regulator

Posted By Mary K. Krambeer, Monday, July 31, 2017
Updated: Thursday, July 27, 2017

Meet a New Regulator!

Robin David, Supervisor of Market Conduct and Producer Licensing with the Delaware Insurance Department

Robin supervises the Delaware Producer Licensing Division and oversees market conduct issues that involve Producers, Adjusters, Appraisers, Surplus Lines Brokers, Public Adjusters, Fraternal Producers, Limited Lines Producers, Apprentice Adjusters/Appraisers, and Business Entities. Although a new SILA member, Robin has been in her Supervisory position for 7 years and in the insurance industry for 32 years where she sold insurance for a multi-line insurance company and worked in customer service, underwriting and claims for a large health insurance carrier.

Robin is a native of Delaware and in her spare time she trains with her golden retriever for him to be a therapy dog. The goal is to go to nursing homes for visits. Already, they have graduated from the Good Canine Citizenship program.

Any snow tubers in the Delaware area? If so, reach out to Robin since she has snow tubing on her bucket list. It sounds like a great way to enjoy the beautiful outdoors!

Robin will join us at the SILA National Education Conference - plan to meet and greet her in Orlando!

Tags:  Regulator 

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Meet a New Regulator

Posted By Mary K. Krambeer, Monday, July 31, 2017
Updated: Thursday, July 27, 2017

Meet a New Regulator!

Rachel Chester, Principal Insurance Analyst with the Rhode Island Insurance Department

Rachel began her career with the Department over five years ago, although she has been in the industry for 15 years working for a large rental car company right out of college where she developed relationships with insurance carriers. It was a natural transition for her to enter the insurance industry. She currently holds the API, AINS, and APIR designations and earned her MBA in 2008.

Rachel oversees the Rhode Island licensing staff and is an active participant in several NAIC and SILA working groups and is the Vice Chair of the SBS Product Steering Committee. Outside of licensing, she manages a wide variety of tasks from processing and managing insurance consumer complaint investigations, property and casualty policy form and rate filings, works with insurance analysts and consulting actuaries, and provides general assistance to the public, industry, and licensees as a subject matter expert.

Rachel is married with two children, Thomas is three years old and Jack is just over one. In addition to their full time jobs and raising two children, she and her husband own and personally manage rental properties – 12 houses totaling 34 apartments. And they do all of this without the help of a property manager.

So what does Rachel do in her spare time when or if there is any? She likes to sleep which is an understandable luxury with her loaded schedule. She also likes karaoke, reading and working on crafts.

One of Rachel’s motivational goals is to positively influence others and the best advice she has received is to ‘Know your audience! The act of relating isn’t easy’.

Welcome to SILA, Rachel! We look forward to seeing you at this year’s conference and having you participate in many of our Subgroup meetings.

Tags:  Regulator 

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Spotlight on a SILA Member - Michelle Covert

Posted By Mary K. Krambeer, Monday, July 31, 2017
Updated: Thursday, July 27, 2017

Spotlight on a SILA Member

Michelle Covert, CISA, SILA-F, Information Security Compliance Manager of Vertafore

As an introduction, I have wanted to spotlight this SILA member for awhile because I always admired how she could keep all the plates in her life spinning seamlessly and still have time to volunteer her time to SILA. Meet Michelle Covert

Michelle has been in the industry for 13 years and currently manages risks related to information security, privacy, vendor security assurance, and compliance, managing the key functions of information risk management, data protection compliance, IT audit, and information security assurance. Before these responsibilities, Michelle was the Data Security Manager for the Sircon line of business with Vertafore.

Getting into the insurance/securities industry was a matter of need. During her undergrad, her aspiration had been to become a Forensic Anthropologist. Then during her junior and senior year of college, her mother underwent a series of successful chemo treatments. At the time, she made the choice that she believes anyone would make, to postpone graduate school and help take care of her much younger brother and mother. This required her to find full-time employment as soon as possible after she graduated from MSU. As it turned out, insurance and securities regulation, along with technology naturally aligned with her analytical skills and desire to learn.

Michelle has two strong willed, yet wonderful children; Finch (named after Atticus Finch) is 5, and her daughter Juno (named after her Irish heritage) is almost 4. Finch is a future paleontologist and current dinosaur lover. Juno is a music and dance enthusiast, with a love of cosmetics and Doc McStuffins.

Michelle also has a small zoo of fury and scaly family members: Pickles the dog, Legolas and Orangesicle are cats, Ghirardelli the bunny, Big Red the Fire Bellied Toad, Turtle the turtle (who was not given a creative name), and a plethora of cichlids and fiddler crabs.

One of Michelle’s proudest moments was graduating from Law School in 2016. She attended part-time at nights and on the weekends for over 4 years, while continuing to grow her career with Vertafore, starting her family, and volunteering with non-profit organizations like SILA.

When asked what quote or saying inspired her, she replied with “Trust yourself. You know more than you think you do.” Dr. Spock. While this quote was originally from a parenting book, for Michelle, it applies to every part of her life. Primarily because there will always be challenges in life or situations where you may make mistakes, but you should trust yourself and be confident in your own common sense.

Michelle is an active SILA volunteer and her ideas are implanted in the planning of the SILA National Education Conference. Look for Michelle at the next conference. She is enthusiastic and easy to talk with. Ask if she is caught up with all the TV series she missed while in law school – something that she has been trying to do since her graduation.

Tags:  SILA Member 

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Spotlight on a SILA Member - Linda Brunette

Posted By Mary K. Krambeer, Monday, July 31, 2017
Updated: Thursday, July 27, 2017

Meet a SILA Member!

Not a new name but a new role, meet Linda Brunette, SILA Editor

When we heard that Linda Brunette was retiring from the Alaska Division of Insurance as their Program Coordinator of the Producer Licensing Section (position held since 1987), we knew that we didn’t want Linda’s expertise to get too far away. When there was an immediate opening to fill the Editor role, Linda was contacted by SILA at her new home in Spokane, Washington and fortunately for SILA, she accepted the Editor role for updating and maintaining the SILA Best Practices Handbook as well as chair certain Task Groups.

To get to know Linda a little better, we asked her a few interview questions. Read Linda's responses: 

  1. As you think about your career, what was your dream job?

    The job I had… The continuous and numerous issues and ever-evolving industry changes constantly challenged me. Because Alaska is a small state and there were a limited number of employees within the division, I was involved with or became aware of numerous issues outside of the scope of producer licensing, which provided me the hindsight and vision to see the many facets of insurance business and regulation. My position required constant review, input, and analysis to be successful. Knowing about the various other issues provided me insight on what other aspects producer licensing touched on (market conduct exams, consumer complaints, form and rate review, fraud and misconduct investigations are just some of the issues) to recommend changes or identify problematic areas. Meeting and working with other regulators, industry representatives, and interested parties to discuss the issues and propose recommendations became an invaluable tool. The struggles that the producer community went through beginning in the early 90s with the implementation of federal law (Gramm Leach Bliley Act (GLBA) ) resulted in the creation of the Producer Licensing Model Act, streamlined application forms and requirements, automated systems (PDB), GLBA reciprocity framework, Uniform Licensing Standards (ULS) and the ongoing push and goal to achieve a more uniform license environment is something that we all can be extremely proud of as well as the various other accomplishments that transpired throughout the years. In conjunction with the changes that occurred on a national basis, each state, including Alaska, was required to make the necessary changes to create the producer licensing environment that exists today.

    Additionally, the friendships established throughout the years will be something I cherish and am extremely thankful for. The producer licensing group was a tight knit group that provided support and encouragement to each other. I’ll never forget the networking and after hours stress relievers that provided the necessary balance between work and relaxation, injecting perspective and humor after hours of meetings that discussed the big picture of uniformity in producer and adjuster licensing. I am forever thankful and grateful that my former Directors allowed me to participate in working groups at the national level, allowing me every opportunity to network with my peers, educate myself on the various issues and support my recommendations on the numerous changes that occurred as a result of the national efforts to create a uniform, streamlined license environment.

  2. Name one thing most people may not know about you?

    I started playing the violin in the 3rd grade (I’m not as proficient as I was earlier in life). I played throughout my school years and was second chair in the Spokane Junior Symphony for 4 years prior to heading to college (Eastern Washington University), where I continued playing until I left for my new, exciting venture to Alaska.

  3. What do you enjoy doing in your spare time?

    Gardening, reading, playing cards (Pinochle) and getting together with friends and family. I also have been known to spend time at a casino.

  4. Share one thing from your bucket list.

    I would love to go to Norway, where my maternal grandparents grew up and view their homesteads as well as meet my distant relatives who still live there.

  5. What is the best advice you’ve received and how do you incorporate it into your life?

    When I first began working, my parents would stress to me to save money. Additionally, my first boss within state government also encouraged me to save (401K). Taking their advice, I was able to begin saving money early in my career, which has now allowed me the luxury to retire at a relatively early age. Throughout the years, I encouraged all my employees to participate in a 401K plan as it will help you later in life to have the financial freedom and independence that allows you enjoy life after retirement.

SILA is thankful for Linda’s involvement and for the quality service she provides to SILA members. Linda will be attending the September conference so be sure to stop and introduce yourself .

Tags:  SILA Member 

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Introducing the 2017 SILA Board of Directors

Posted By Mary K. Krambeer, Tuesday, April 11, 2017

Introducing the SILA Board of Directors

SILA’s Board of Directors is the leadership and decision making body that oversees the fulfillment of SILA’s mission. The Board of Director’s predominant focus is organizational goal setting, planning, policy and resource development, corporate oversight, evaluation, and decision making.

Annually, the current Board conducts a nomination and election process prior to SILA’s National Educational Conference to elect new Board members. Board members typically serve a two-year term beginning the following calendar year.

Our 2017 Board of Directors including the Executive Committee is available here.

Tags:  Board of Directors 

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Designation Recipients

Posted By Administration, Tuesday, April 11, 2017

SILA designations represent industry achievement and education through the successful completion of each program built into the Designation programs.  SILA Designation holders are set apart within our profession through meeting this quality and excellence standard that only a few in the industry have achieved. Obtaining your SILA Designation in 2017 is a great goal.  Reach out to silasupport@sila.org for how you can get started!

SILA is pleased to recognize the members who obtained the SILA Associate (SILA-A) and SILA Fellow (SILA-F) designations since the last edition of the SILA Spotlight (August 1 – December 31, 2016).

SILA Fellow (SILA-F) Designation Recipients

  • Ruth Bandura, Penn Mutual Life Insurance Company
  • Lakisha Barnett, Asurion Protection Services, LLC
  • Jeff Baughman, Washington Ofc. Of Ins. Commissioner
  • John Green, Charles Schwab & Co., Inc.
  • Tammy Miller, Brown & Brown, Inc.
  • Linda Newsome, Virginia Bureau of Insurance
  • Cathy Rubino, Sedgwick Claims Management Svcs. Inc.
  • Melissa Sanders, ProEquities, Inc.
  • Melvin Smith, Nationwide

SILA Associate (SILA-A) Designation Recipients

  • Bethany Costello, National Life Group
  • Rabecca Garcia, Insurance Licensing Services of America, Inc.
  • Martha Hertzer, FM Global
  • Carolyn Marshall, Arrowhead General Insurance Agency, Inc.
  • Heather Nelson, SWBC
  • Teresa Padgett, Paychex Agency, Inc.
  • Tracy Phegley, AssuredPartners of IN, LLC
  • Dorthy Skrzypek, Liberty Mutual Insurance
  • Sabrina Slater, Insurance Licensing Services of America, Inc.
  • Karin Tejkl, Ally/Motors Insurance Corporation
  • Natisha Whitesel , URL Insurance Group

Additional information on the SILA Designation programs can be found here

Tags:  Designations 

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